Privacy policy

1.Public by design

Every on-chain action is public: your address, balances, trades, bids, orders and mints. Many parties index Robinhood Chain, Tetro included. Nobody, including us, can delete or edit that history. Keep this in mind before linking an address to your real identity.

2.Data we process

We process the following off-chain data, and only when you use the related feature:

• Account: your wallet address and sign-in times when you use Sign-In with Ethereum.
• Features you use: watchlist, comments, launch drafts, Spotlight and RWA issuer applications, and support tickets.
• Contact details you choose to give, such as an email address or Telegram handle on a ticket or application.
• Uploads: images and metadata you upload for tokens, agents and collections. These are pinned to IPFS and become public.
• Technical logs: IP address, user agent, request paths and timestamps, used for security and rate limiting.

3.RWA verification requests

If you ask an RWA issuer to verify your wallet, we store your address, the token, your country code, the KYC provider's name, the provider reference and the contact you give, and show them only to that token's issuer. We do not receive identity documents; they stay with the KYC provider you chose.

If the issuer approves you, your wallet, a hash of the provider reference and your country code are written to the token's identity registry on-chain, where they are public and permanent. The issuer is an independent controller of the data it receives, and its own privacy notice applies.

4.What we never collect

We never ask for, receive or store private keys or seed phrases. We do not collect identity documents. We do not use advertising trackers, sell personal data or build advertising profiles.

5.Why we use data

We use data only to:

• provide the features you ask for (performing our agreement with you);
• keep the interface secure, prevent abuse and enforce rate limits (our legitimate interest);
• answer support tickets and review applications (our legitimate interest, or steps you request before an agreement);
• comply with legal obligations, such as sanctions screening or lawful requests from authorities.

6.Who we share it with

Hosting, database, email and IPFS pinning providers process data on our behalf under contract and only on our instructions. RWA verification requests are shared with the issuer you choose. We disclose data to authorities only when the law requires it. We never sell personal data.

7.Retention

We keep off-chain records while your account is active and for as long as the purpose they serve requires, including security investigations and legal duties. Technical logs are kept for a short period and then deleted. RWA verification requests are kept while the issuer may need them to evidence its compliance checks.

8.Security

Data is encrypted in transit, access is limited to staff who need it, and sign-in uses signed messages rather than passwords, so there is no password for us to lose. No system is perfectly secure; if a breach affects you, we will tell you and the relevant authority as the law requires.

9.International transfers

Our providers may process data outside your country. Where the law requires it, we rely on appropriate safeguards such as standard contractual clauses.

10.Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or port your data, to object to processing, and to withdraw consent. These rights exist under data protection laws such as the EU and UK GDPR. You can also complain to your data protection authority.

To use a right, open a Support ticket from the address concerned. Data written on-chain cannot be changed or erased by anyone.

11.Browser storage

The interface stores preferences such as theme, density, slippage, quick-buy presets, a local watchlist and drafts in your browser. Clearing site data removes them. The Cookie Policy has the details.

12.Children

The interface is not intended for anyone under 18, and we do not knowingly collect their data. If you believe a child has given us data, contact Support and we will delete it.

13.Changes

We will update the "Last updated" date when this policy changes and announce material changes in the interface before they take effect.